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3. How to handle if printer not appearing in the Discovered section

If a printer does not appear in the discovered list, the cause usually depends on the printer type.

3.1 Bluetooth printers

Bluetooth printers will appear in the discovered list only if they have already been paired with the device through the device Bluetooth settings.

To resolve this:

  1. Open the device Bluetooth settings.

  2. Pair the printer with the device.

  3. Return to Printer Settings in grubOne.

Once paired successfully, the printer should appear in the Discovered list.

3.2 Network printers

Network printers will appear only if the device and printer are connected to the same local network.

Check the following:

  • The printer is powered on

  • The device and printer are connected to the same Wi-Fi network

  • The printer supports network discovery

If the printer still does not appear, it can be added manually using its IP address and port number.

3.3 Built-in printers

Built-in printers appear automatically on supported devices that include an integrated printer.

If the printer does not appear:

  • Ensure the device supports a built-in printer

  • Restart the device if required