Once your order is ready and eligible for delivery, you will need to dispatch the order. To do so, please follow the steps below:
- Log in to dispatcher from the delivery dashboard by clicking here .
- You will then be able to view the dispatcher dashboard.
- By default, you will see all the orders that are not dispatched in the Waiting For Pick Up tab.
- Orders will be assinged to the relevant delivery partner as per the delivery settings and delivery partner priority set in Grubcenter.
Note💡: Incase if all delivery partners reject the delivery request, then the system will switch to manual mode for user intervention. - Find the order you wish to dispatch by either scrolling till you find it, or by typing in the ORDER ID in the Search box.
- Once you have found the order you wish to dispatch, click on the dispatch button on the far right of the screen.
Note💡: An order can be dispatched once it has been marked as ready for dispatch.
