How to configure a printer in Call Center

To connect one or more printers to the same POS, click on the advanced settings cogwheel icon on the top bar.

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  • Choose Configure Printers
  • Click on Add Printer
  • Select Printer Type according to your requirements:
    • Connect through IP Address
      • Select Connect Through IP Address and click
      • Fill in the Printer IP Address and Port number which is 8008.
      • Click

You can also see printers that have been connected in the past and connect them again directly by clicking on Connect Printer.

    • Connect via USB
      • Select Connect via USB
      • Click
      • The system will immediately identify the printer and connect to it automatically.
    • Connect via Bluetooth
      • Connect via Bluetooth.
      • Click
      • Turn the printer Bluetooth on so that the KDS can automatically detect the printer and connect to it.
    • Connect via SUNMI Built-in Printer
      • If you are using a device with a built-in printer, click on Connect via SUNMI in-Built.
      • Click
      • Your printer will be automatically connected and ready to print an order.

Once a printer is connected, a message will appear providing you with the option to print a test page if required.

 

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