Prepare a Dine-in Order (Manually punch in an order)

To successfully place and punch in a Dine-in order please follow the steps below:  

  • Click on the ‘+ Create Order’ icon on the right and choose the option Dine-in from the drop-down menu.

How to choose dine in from the dropdown menu  - edited  pt2

  • After choosing the dine in option, you will be directed to choose your tables for your customers.  
  • Choose the tables you would like to assign your customers. You can club two or more tables together for a customer if you would like to. To learn how to configure tables in  GrubPOS click here.
  • Add the number of guests. 
  • Press Create.

How to choose a table

  • You will then be taken to your menu dashboard, and you can start punching in your customers' order from the different categories of your menu.

    Menu dashboard for dine in

  • You can also long press on your menu item to view additional information such as the classifications or allergens that you may need to inform your customers about. 

    Menu item without modifiers 
  • Long press on the menu item until you see the modifier dashboard if your customer wishes to add modifiers or has a specific request regarding your order.

    How to add a modifier
  • Add your modifiers.
  • If you wish to add a note, click on the empty bar next to the ‘Note:’ icon at the bottom of the modifier dashboard to add any additional notes. 
  • After adding modifiers click on ’Add to order’. 

    add to order - edited
  • Once you have finished punching in the order, you will be able to see the items in your basket on the left .
  • Click on ‘Send to Kitchen’ 

    Sending order to kitchen - edited

  • Click Submit.  
  • Your printer will then print a kitchen order ticket that you can then provide to the kitchen staff.
  • Your kitchen will then receive the order and will be able to start preparing.  

Please note 💡: Sending your dine in orders to the kitchen does not automatically close the order. You can keep adding items to your order and sending it to the kitchen until the customer is ready to pay.

To close the order:

  • Click on Checkout.
  • Choose the method of payment the customer would like to pay by from the following options:   
  • Cash 
  • Card  
  • Pay Online  
  • Once payment method is selected, click on Pay.  
  • Print Receipt  

    payment methods
    You have successfully prepared and completed a dine – in order.