Prepare an order for Delivery (Manually punch in an order)

To successfully punch in a delivery order please follow the steps below:  
  • Click on the ‘+ Create Order’ icon on the right on the homepage and select ‘Delivery’ from the drop-down menu.
choose delivery option - edited
  • You will then be asked to fill in the customer Information  
  • Fill in the information required: 
    - Phone Number
    - Address 
    - Name
    - Email (This step is optional)
    - Nearest Landmark (This step is optional) 

    customer information screenshot - edited
  • Click Save 
  • Select the Channel you received the order from  
  • Click Create 

    select a channel  - phone order edited

    Please Note 💡:  You will only have to choose the channel and manually punch in the order for delivery orders if it is a phone order, or from an aggregator that is not integrated with our software. 

  • You will then be able to see the menu dashboard  
  • Select the items from the menu as required 
  • Once you have completed adding your items, you will be able to view them from the basket on the left  
  • Click Checkout

    check out - edited

  • Once you click checkout, you will be directed to the payment dashboard 
  • Choose the payment method the customer would like to pay by.  
  • Print Receipt

    payment dashboard screenshot - edited

    Please note💡: If the customer has already paid online through an aggregator, select the pre-paid option. 


          You have successfully completed a delivery order.