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Searching & Filtering Orders on grubOne

grubOne makes it easy for kitchen and retail outlet staff to quickly locate and manage orders using the Search and Filter features. Results are always shown in the selected layout which is either Tile View or Split View.

1. How to Search Orders

  • Tap the Search icon on the order screen.

  • Type the Order ID you want to find.

  • Matching results appear in a dropdown as you type.

  • Select a result to display the order card in your chosen layout.

  • If no results are found, you will be notified with the message on screen.
  • To reset the search, you can click the Clear Search button that appears below this message or use the Close (X) on the search bar.

💡Note: Search applies only to the tab you are currently viewing (Live, Done, or Cancelled).

 

2. How to Filter Orders

  • Tap the Filter icon on the order screen.

  • A panel slides in from the right with all filter options.

  • Scroll through the available categories (Order Source, Brand, Fulfilment Type, etc.).

  • Select one or more checkboxes under each category.

  • Tap Apply to filter out through the orders

  • The panel closes and only matching orders are displayed in your chosen layout.

  • If filters cannot be applied, you will be notified with the message on the screen.

💡Note: Filters apply only to the tab you are currently viewing (Live, Done, or Cancelled).

 

3. Resetting Filters

  • Once filters are selected, a Reset button appears at the bottom of the panel.

  • The button label shows how many filters are in use (e.g., Reset 2 filters).

  • Tap the Reset button.

  • A confirmation popup will appear.

  • Confirm to clear all selected filters.

 

4. Searching Within Filters

  • Open the filter panel.

  • If a filter category has more than 5 options, a search bar appears.

  • Type in the search bar to quickly locate the option you need.

  • Matching results appear instantly at the top.

  • If no results are found, the input border turns red and you will be notified that there are no results.

 

💡Note: Both Search and Filter results are always restricted to the current tab (Live, Done, or Cancelled) and displayed in your selected layout (Tile View or Split View).