Void a closed order.

If you wish to void a closed order, please follow the steps below: 

• On the history tab, find the closed order you wish to void.  
• Once you find the closed order, click on the three dots next to the order. 
• You can then select the option to void the order from the drop-down menu. 
  
  
• Select the reason as to why the order is being voided.  
  
  
• Click Confirm. 

• The initial order status will be changed to voided. 
• The system will then make a refund of the initial invoice.   

You have successfully voided a closed order.